Happy Customers

Just wanted to touch base with you and let you know Riley is doing great. She has a wonderful new veterinarian now who is very happy with your homemade diet. At 20 months of age Riley weighs a healthy and stable 78 lbs. now and gets 30oz of food daily. She is trim and muscular but not skinny.

We just ran updated bloodwork on her and all values are completely normal, no signs of any kidney or other issues. And her coat is gorgeous, shiny without any signs of skin issues or dandruff. She is a very healthy and happy girl.

Thank you for all of your help and advice over the past year plus, it has been so appreciated. I hope all is well with you and that you have a very Happy Holiday Season! Best, Catherine

We love Paws Cafe and have been feeding, both raw and cooked, from there since 2007! Started with our first Shiloh Shepherd, Gryphyn then and continued with each new puppy and a failed foster! We currently have 3 Shilohs, all on Paws Cafe food. They are large dogs and all have been extremely happy and healthy on the food. They gobble down both morning and evening. Two eat raw, one cooked as she needs more calories at her age of 11+. They have fabulous coats, no fleas or issues that could be diet related. 

Shelly is always available to answer any questions diet related and is extremely knowledgeable about nutrition and health of the dogs. She has helped me get our foster, Sam, who came with lots of issues, on track so he is now able to digest and metabolize his meals and is now a healthy weight with correct stools. 

There has never been any problem with the food. Always frozen solid when I picked it up and now that it is shipped to us, it is still frozen solid when it arrives.

I highly recommend Paws Cafe for the quality of the food, the service, the integrity of the people and Shelly's ability to figure out different and difficult feeding issues. 

As long as we have dogs we will be feeding Paws Cafe!
~ Nancy and Eric, Phaelyn, Sam, and, Tala

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We have been loyal customers of Paws Cafe since 2013 and cannot say enough great things about our experiences with Shelly and John. While there are many positive points we could share about the company and its products, there are three things in particular we will highlight. They stand out in our minds among everything else.

1.  Shelly is an on-call nutritional consultant. She’s extremely knowledgeable in the field and can discuss anything ranging from food ingredient considerations to proper vitamin and supplement regimens. She’ll work with customers and their veterinarian to construct individual meal programs suitable for dogs of different breeds, ages, health status, and activity levels.
2.  The food quality is second to none, our dogs love it, we can customize order quantity and protein type at any time, and it’s delivered frozen via UPS in insulated boxes.
3.  The personal service is like nothing you’ll experience with any other pet food company or boutique vendor. Period. Call or text Shelly, and you’ll get a call or text back. She’s friendly, patient, and gracious with her time. She’ll answer questions, consider individual circumstances, and arrive at solutions. Good customer service and responsiveness seem to be lost arts in this day and age, but that isn’t the case here. ~ Aaron & Birgit K

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Shelly has made every single meal for Mooki since he was 8 weeks old. Every single meal. He is 11 now and his fur is as soft as when he was little. I attribute his softness and his general good health to his food, and that means to Shelly. 
I strongly recommend. ~ Scott C

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We were referred to Shelly when our Bernese Mountain Dog, Sophie, was slightly less than a year old.  A friend in our dog club recommended her, because she had helped him with his Bernese.  Sophie had just been diagnosed with Renal Dysplasia, no gal bladder and a “defunct” liver.  We had taken her to 5 different vets (her regular vet, a holistic vet, an internist and several specialists) and they all told us pretty much the same thing – which was Sophie won’t live to see her 2^nd birthday. 

After talking to our friend about how well his dog did on Shelly’s food, we decided to contact her to see if she could help us with our Sophie – as we were pretty much told by all the other vets that there was nothing else they could do for her.  After looking at Sophie’s blood work and test results, it was decided that Shelly would make up a raw beef diet for Sophie, that included renal and hepatic support supplements.  This diet was all organic – nothing in there that I couldn’t pronounce or that I didn’t know what it was, no chemicals, additives or preservatives, etc.

Sophie loved her new food.  I mean she LOVED IT!!!  We liked it because we could see improvements in her coat and skin right away and, for us, a HUGE plus was that she didn’t poop as much.  The most important improvement however took months to see, but we DID SEE IT! Over time we did see her ALT and AST come down.  At one point they were so elevated they didn’t even register on the charts, but with her new food, over time, Sophie’s levels dropped down to her “normal” – which for her was between 75 – 150, way better than over 1000 where she started.

Sophie did so well on Shelly’s food that when we brought our new Bernese puppy, Spirit, home she was put on the same diet and she also flourished.

The average lifespan of a Bernese Mountain Dog is between 7 – 8  years – that is the “average”.  Remember we were told Sophie wouldn’t live to see her 2^nd birthday.  Sophie lived a nice long life – out living most other Berners without life-threating health issues.  She lived to be a little over ELEVEN YEARS OLD!!!  We were blessed to have her with us for a long while and we attribute that mainly to Shelly and her wonderful dog food, great advice and always appreciated support over the years. ~ Sandi H.

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"Dinner Time?" - Katie T

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"People are always shocked to learn that Suki is 10 years old.  I think it's totally because of your food that she looks so great."  -  Autum

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"Zoe turned 11 this month and Winston 13 last month.  We were worried that he had Cushings based on recent blood work and crazy appetite but testing turned out negative.  He must just love your food that much!"  - Stacey B

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"Pretty excited about their delivery just now..."  Richard N.

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Our mini-aussie pup LOVES your food so much! This is her everyday/every meal excited dance :) - Katie O

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Ryder is sure loving our winter weather!  I attribute his good health, abundance of energy and beautiful coat to your nutritious, well balanced, fresh diet.  🥰️️ - Jeanne Y

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This is how excited Ralphie gets every day with his food, thanks - Ken S

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Thanks Shelly!  The boys are as healthy as ever because of your food. We get comments on them all the time at the park and Brian has referred many to Paws. I can especially say this is true of Vali because he is getting old but still super fit and trim!  ~ Kris M

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It was when our Newfie, Page was diagnosed with inflammatory bowel disease that we discovered Paws Cafe.The food was a big hit with Page and she lived a  very long happy life eating only their food. She never had another gastro issue after switching.  Our other two dogs were jealous of Pages food which led to them getting a spoonful here and there and eventually they too were switched 100% to Paws food.  Our orders have never been late or destroyed in transit; they always arrive frozen and in great shape.  Their packaging is excellent!!   We give Shelly and John high praise for creating and delivering top notch dog food.  ~  Debby G

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Been shopping there for 5+ years. Shelly is very knowledgeable and accommodating. They can also make custom food for dogs with allergies. Both our pups have been eating their food and doing great. Food is fresh and you know exactly what goes in it.   ~  Ravinder S

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So thankful to have discovered this dog food and Shelly! For more than 10 years we struggled to find a food that our Shih Tzu wasn't allergic to and that she would eat without hesitation. In the past she would go days without out eating and give herself ulcers. We've been feeding her the Ultra Limited Ingredient for at least 2 years now and haven't had a single issue with our pup since. She smells better (this is saying A LOT!!), hasn't had an ulcer the entire time and she loves her food.  ~  Debby B

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Carter celebrated his 20th birthday shortly before passing away - and we attribute that long life to the great food you make. Thank you! And when people hear that they want to want to get their own pets the same great food. Thanks for making a great product coupled with wonderful service. - Sunil G

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The best pet food, with your pets special dietary needs at the center of their attention.    ~  Christian K

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Wanted to share with you how amazing my son’s dog Ruger looks, this food has agreed with him so so much and his physique and energy and everything is just so so improved. We are very grateful. - Joni P

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Amazing pet food, great quality... Shelly and her furry friends are awesome..  ~ M Sn

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